Effective Date: 01/01/2025
Casa Rodriguez, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, including how we handle SMS communications. By providing your information or using our services, you agree to the practices described below.
Information We Collect
We may collect the following information when you interact with us:
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Contact information (name, phone number, email address, billing/shipping address)
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Order and purchase details
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Communication preferences (including SMS consent)
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Any messages or inquiries you send to us
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide delivery scheduling and appointment reminders
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Send follow-up messages related to customer service
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Communicate promotions, special offers, and updates (if you have consented)
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Improve our products and services
SMS Communications
By providing your mobile number, you agree to receive text messages from Casa Rodriguez, Inc. for:
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Order confirmations, delivery scheduling, and appointment reminders
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Follow-up messages related to customer service
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Occasional promotional messages about new products or special offers
Message & Data Rates: Message and data rates may apply.
Message Frequency: Frequency varies based on your activity (typically 1–4 messages per order).
Opt-Out: Reply STOP to any message to unsubscribe, or HELP for assistance. You may also contact us at (956) 504-2422 or support@casarodriguezinc.com to update your preferences.
Consent Not Required: Consent to receive SMS messages is not required as a condition of purchasing products or services.
Data Handling and Security
Your personal information and message history are stored securely and used only for the purposes described in this policy. We do not sell or rent your information to third parties. We may share your data only as required by law, to comply with legal obligations, or as necessary to deliver our services (e.g., with delivery carriers).
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for marketing communications at any time. Please contact us at (956) 504-2422 or support@casarodriguezinc.com to exercise these rights.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted with a revised “Effective Date.”
Contact Us
For questions about this Privacy Policy or our data practices, contact us:
Casa Rodriguez, Inc.
3090 Ruben M Torres Blvd, Brownsville, TX 78526
(956) 504-2422
support@casarodriguezinc.com