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Do you accept returns?
Yes. We only accept returns if the product is in good condition and was purchased within 7 days, subject to a 20% restocking fee. Refer to our return policy or call us for more information based on your situation. Remember that you are responsible for determining the right amount of material you will need for your project.

Can I buy online?
Not yet. Unfortunately, we are not currently optimized to sell our products online. As we continue to grow and expand, we will determine whether our clients would value shopping online with us.

Do you offer tile samples that I can take home to see how they look in my space?
Yes, but only if the customer places a secured deposit. The amount depends on the tile. Once the customer returns the sample in its given condition, they will receive their deposit.  

Is everything on your website available in stock?
No. We have an extensive collection, but some products are sold more quickly than others, so inventory levels are not guaranteed. We might have the samples in our store, but some products might have limited availability or need to be ordered. We also have more products in-store that are not listed in the website, so it is always best to visit us to see all the options available at your disposal. 

Do you also own the Rodriguez Tile Group store in the Expressway?
No. We are different businesses. We currently have four other stores in Mexico: Tlapaleria y Ferreteria Rodriguez S.A. de C.V., Ferreteria Rodriguez Lauro Villar, Casa Rodriguez Ferreteros Mayoristas S.A. de C.V., and Casa Rodriguez Design Center.

Do you offer any discounts or promotions on your tiles?
Of course! We always have promotions and discounts available. We have a section of many tiles available with specific promotions. We also have a rotation of best-selling tiles that receive discounts for limited times, so stay tuned for the biweekly special offers before they are gone!

What types of tiles do you offer?
We offer porcelains, ceramics, glass, clay, natural stone, mosaic, subway, patterned, wood-look, granite, travertine, quarry, and cement tiles. The types of finishings include glossy, matte, textured, rustic, glazed, and unglazed. 



What is the difference between porcelain and ceramic tile?
Porcelain and ceramic tiles are both made from clay and fired at high temperatures, but porcelain tile is more dense and water-resistant. Porcelain is a better choice for high-traffic areas, while ceramic tile is suitable for low-traffic areas and walls.

What kind of tile is best for high-traffic areas?
Porcelain tile is the best choice for high-traffic areas because it is more durable and less prone to chipping or scratching. It is also more water-resistant than ceramic tile.

How do I properly maintain and clean my tile?
Use a pH-neutral cleaner and a soft mop or cloth to clean your tile regularly. Avoid using abrasive or acidic cleaners that can damage the tile. For tough stains, you can use a 50-50 mixture of white vinegar and water or a specialized tile cleaner.

Can I install tile over my existing flooring?
In most cases, you can install tile over existing flooring as long as it is in good condition and level. However, some types of flooring, such as carpet, may need to be removed before installing tile.

What is the typical lifespan of tile?
Tile is a long-lasting material that can last for several decades with proper maintenance. However, the lifespan of tile can depend on factors such as the quality of the installation, the type of tile, and the amount of foot traffic it receives.

How do I calculate how much tile I need for my project?
Measure the length and width (in feet) of the area you want to tile, and multiply those numbers to get the total square footage. Then, add 10-20% extra to account for waste, cuts, and future repairs. 

What is the average cost of tile installation?
The cost of tile installation can vary depending on factors such as the type of tile, the complexity of the installation, and the location. On average, the cost can range from $5 to $15 per square foot.

What are the benefits of using tile in my home?
Tile is a versatile and durable material that is ideal for a wide range of applications. It is water-resistant, stain-resistant, and easy to clean, making it ideal for use in bathrooms, kitchens, and other high-moisture areas. Tile also comes in a variety of colors, patterns, and textures, allowing you to customize your space.

How long does it take for tile to be installed?
The installation time for tile can vary depending on factors such as the size of the area, the complexity of the design, and the type of tile. On average, it can take anywhere from a few days to a few weeks to complete a tile installation project. Ask your contractor for a more accurate estimated installation time.

What kind of tile is best for a bathroom?
Porcelain or ceramic tile are both good choices for a bathroom because they are water-resistant, durable, and easy to clean. Large format tiles can also help to create a sleek and modern look.